Mentors have studied the same modules as them and can offer advice based on specific challenges.
By taking the process online, mentoring is easily accessible, especially for students with social communication impairments.
Mentors are reviewed by the students the help, providing tangible evidence of their skills and creating a metric to demonstrate their employabilty.
Reduces staff time spent matching and monitoring a standard mentoring programme.
Acts as a ‘first point of contact’ where issues can be reported promptly. Students are signposted to the correct existing student support services. Boosts attainment, retention and graduate employability.
Tyfy incentivises mentor’s participation by helping them build their employability. Mentors are reviewed by each student they help, enabling them to build a bank of testimonials displaying their employability characteristics to potential employers.
The Tyfy algorithm matches students with mentors based on their shared experiences. The software provides a recommended list of mentors for each student based on modules, but students can also use our search function to find mentors based on other indicators like pastoral queries, extra-curricular activities and shared interests.
Users can ‘report’ any interactions with a mentor or mentee that cause concern, whether this be inappropriate behaviour or a mental health disclosure. Reports are sent directly to a university moderator who can then review the interaction and take standard disciplinary action.
We designed the technical infrastructure of the platform around the needs of their customers;
accessibility, scale and security.
We want everyone to be able to use Tyfy to connect with other people and with that as a core design guideline, we have built Tyfy to comply with the WCAG 2.1 AA specification using the GOV.UK checklist as our reference point. The following is some highlight from that compliance.
Full Keyboard Navigation
The whole of app.tyfy.co does not require the use of the mouse at all with full support for keyboard navigation. Whether you are onboarding, finding mentors, chatting with others or managing your profile, those who use keyboards, other accessibility hardware or screen readers will have no problem using Tyfy.
Screen readers & increased zoom
All non-text elements like pictures or graphics have an appropriate alternative text so that visually impaired users who use screen readers can understand the context of the content. Additionally, we have ensured that with zoom levels up to 400% all functionality is still usable, although this is not optimal for typical use.
Colours & contrast
While colours are an important part of creating a high-quality and attractive user interface, we’ve made sure that we are never conveying information just through colour as this can cause issues with users who are colour blind or have other visual impairments. Similarly, we’ve made sure that we ensure there is a sufficient amount of contrast between foreground and background colours.
Tyfy is hosted by the Microsoft Azure cloud using tried and tested technology for a stable and flexible platform that can support the scale of Tyfy’s customers; large organisations like universities and colleges with thousands of students.
All the data within the Tyfy system is encrypted at rest with the core services being part of a virtual private network with no external access from the internet. The databases have a 28 day backup retention period in which we can access and restore the data from any point within that period of time.